What works, and what we have not tested yet.

Our commitment

We want as many people as possible to be able to use this website. Meeting level AA means, among other things, that you should be able to navigate the site with a keyboard alone, use it with a screen reader, resize the text up to 200% without the page breaking, and read the text against the background without straining.

These regulations do not apply to a private practice: they apply to public sector bodies. We publish this anyway, because we owe a duty to make reasonable adjustments under the Disability Discrimination Act 1995, and because someone who cannot use the website cannot easily become a patient.

Getting into the building

Accessibility of the website sits alongside accessibility of the practice itself. Patients who use a wheelchair, or who cannot manage the staircase, are seen in Surgery 1 on the ground floor, which has level access from the street and an accessible WC.

What we have checked

• Contrast, on all 14 colour pairs the site uses, in the cream pages, in the black treatment pages and at both ends of the home page, where the background moves from black to cream. The lowest is 4.51:1, against the 4.5:1 that AA requires
• Every page carries one h1, and heading levels run in order without skipping one
• Every image has alternative text
• A link to skip the navigation, so the keyboard does not have to walk through the menu on every page
• All the content is readable with JavaScript turned off
• Animation stops for anyone whose system asks for reduced motion — including the rotating bracket on the home page, which becomes a still image
• The page structure uses real landmarks, and nothing overrides the natural tab order
• Every one of the 19 pages laid out in a window 320 pixels wide — what you get zooming to 400% on a laptop — with nothing running off the side and nothing needing to be scrolled sideways to read

What we have not checked yet

These are the known limitations of this site today. They are here rather than left out, because you are entitled to know where you stand before you spend your time.

• Testing with an actual screen reader, by someone who uses one
• A full keyboard-only walkthrough of every journey, rather than the structural checks above
• Testing by disabled users, which is the only test that finds what the others miss

Where content comes from a third party we may not control its accessibility. At present nothing on this site is loaded from anywhere else — the map is an image we generate, not an embedded service — so the question does not arise. If that changes, we will say so here and provide the same information another way.

If you cannot use part of this site

Tell us and we will help. If you cannot use the website to find what you need or to contact us, write to admin@regentorthodontics.com or come in, and we will give you the same information and make the same arrangements.

You will never be disadvantaged, and nothing we offer is available only through this website.

We provide information in alternative formats on request and at no charge, including large print and easy-read, and we arrange interpretation, translation and sign language support. Tell us what would help and we will arrange it.

Telling us about a problem

If you find a problem with the accessibility of this site, or you think we are not meeting the standard set out here, tell the Registered Manager: admin@regentorthodontics.com. We will acknowledge it, tell you what we can do and by when, and record it.

If our answer does not satisfy you, you can complain under our complaints procedure, and you can contact the Equality Commission for Northern Ireland for advice about your rights under the Disability Discrimination Act 1995.